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Help & Training Centre

Step-by-step guides for running your surf school on SurfSlot

Training centre

How can we help?

Pick a topic on the left, or search below. Every guide is broken into numbered steps with screenshots.

Getting started

Connect Stripe to start taking payments

Link your Stripe account so customers can pay online. Required before adding products.

SurfSlot uses Stripe Connect so payments land directly in your bank account. The platform fee (10%) is added on top of your prices and is what keeps SurfSlot running — you always receive 100% of your listed price.

1

Open your dashboard and go to Settings → Integrations

You'll find a card called “Connect Stripe” with a green button.

app.surfslot.eu
Settings → Bookings → Payment Setup
Settings → Bookings → Payment Setup
2

Click “Connect Stripe Account”

You'll be redirected to Stripe. Choose your country and business type (individual, company, non-profit). Have your ID, bank IBAN and business address handy — it takes about 5–10 minutes.

Use a real personal/business email. Stripe sends payout notifications and verification requests there.
3

Finish Stripe's onboarding and return to SurfSlot

Once Stripe says “Submitted”, you'll be sent back to your dashboard. The badge will change from

Not connected
to
Active
.

app.surfslot.eu
Payment Setup card — connection status badge
Payment Setup card — connection status badge
4

Add your first product / lesson

Stripe needs to be live before you can add products — this is so customers never end up at a checkout that fails. Once active, head to Products and start adding.

Payouts arrive every 1–7 days depending on your country (set inside Stripe). View them any time from Integrations → Open Stripe dashboard.

Still stuck?

Click the chat bubble in the bottom-right of any dashboard page to ask the AI assistant, or email froth@surfslot.eu and we'll reply within a day.

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